Cancellation policy

The policy below explains cancellations, rescheduling, no-shows, and deposit refunds.

Cancelling or rescheduling

Cancel or reschedule at least 24 hours before your session and your deposit is refunded in full. Within 24 hours, or for a no-show, the deposit is kept.

Late changes and no-shows

If you do not show up for a booked session, the deposit is kept. You can book again for another time.

If Discipline by Nature Fitness cancels

If Discipline by Nature Fitness cancels a session, your deposit is refunded in full. You can also move the session to another open time at no cost.

Refunds

Approved refunds are returned to the card used for the deposit through Stripe. It can take a few days for the refund to appear on your statement.

How to cancel

Use the booking return page, or contact Discipline by Nature Fitness with the booking reference from your confirmation email and the email address used to book.

Questions about a specific booking? Contact Yvonne.